Frequently Asked Questions

Frequently Asked Questions2020-03-31T16:19:07+00:00

Answer: We offer a number of plan options suitable for financial institutions of all sizes, including pay-per-VIN (PPV) pricing, and a flat-rate plan called CARFAX Everywhere. Contact us for pricing on a plan that fits your needs.

Answer: CARFAX offers a flat-rate subscription plan that allows you to use CARFAX throughout your business. You pay one set rate per month and may run as many CARFAX Reports as you need during that period. The plan also includes access to CARFAX History-Based Value and up to 500 VIN Alerts at no added cost. The plan rate is determined based on monthly auto loan volume. Contact us for pricing.

Answer: We know that CARFAX Vehicles History Reports are a valuable resource for your customers, and we’re here to help you spread the word. CARFAX offers you marketing materials such as web banners, desk standee, brochures and lobby door stickers designed to help you identify prospects who are in the market for a used vehicle loan.

You can order these materials online, or contact your CARFAX representative to discuss your particular needs. Either way, we’re here to provide you whatever materials will work best for you.

For additional questions please contact us at 833-302-3754 or bigcustomerservice@carfax.com

Answer: You can find more information on CARFAX data sources here.

Answer: Log on to CarfaxBIG.com. Enter your CARFAX Username and Password and then click GO (if you’ve previously saved your Username and Password, you will bypass this step). Enter the 17-character VIN, an optional reference number and click GO! View your Vehicle History Report. If you have entered an optional reference number, this will appear at the top of the report for printing purposes.

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