How Navy Federal Credit Union Increased Member Benefit with CARFAX

Joe Pendergast, Vice President, Consumer Lending
Gary Guthridge, Manager, Consumer Lending
Jennifer Felts, Consumer Lending

Without CARFAX, Apple Federal Credit Union Would Have Lost $30,000

Sydney Shafer, VP of Service Delivery

“CARFAX has been an absolutely wonderful tool for us. From loan origination to collections, we do our best to take full advantage of the system. We strictly use CARFAX History-Based Value to determine values on auto loans and we pull a CARFAX on every auto loan we write. We are extremely happy with this service and would highly recommend it to anyone doing auto lending.

Mat Stuart, Greater Wayne Community Federal Credit Union

“CARFAX helped us identify several vehicles with salvaged titles and odometer rollbacks, assisting us in protecting our members and credit union. Right before partnering with CARFAX we experienced a case of title washing and took a huge loss on a vehicle. This loss cost us more than we would’ve spent on CARFAX in five years! CARFAX is a lifesaver and worth every penny.”

Omar Naffa, Midwest Carpenters & Millwrights Federal Credit Union

“Within the first month of using CARFAX we were able to help our members avoid purchasing multiple problematic vehicles that totaled over $100,000. Now, we have $100,000 worth of safer loans on our books because these members purchased vehicles with clean history instead.”

Heath Mashburn, Employee Resources Credit Union

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